Last Updated: 9th March 2026
Specialist Sphere (“we,” “our,” or “us”) is committed to protecting the privacy of our users, including doctors, clinics, and patients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
a. From Patients
- Personal Information: This includes your name, phone number, and any specific details you choose to provide via our contact forms.
- Usage Data: We collect non-personal information such as browser type, device type, and how you interact with our website to improve your experience.
b. From Doctors and Clinics
- Professional and Business Information: We collect clinic names, professional credentials, and contact details required to maintain a professional listing.
- Payment Information: We collect billing details necessary to process subscriptions. All financial transactions are handled via secure payment processors.
2. How We Use Your Information
- For Patients: We use your information to facilitate connections with relevant doctors or clinics based on the inquiries you submit.
- For Doctors and Clinics: We use your data to create and maintain your premium or annual profile, process subscription payments, and facilitate patient leads.
- Platform Improvement: We use anonymised data to monitor website performance and improve the user interface for all visitors.
3. Sharing Your Information
We do not sell your personal data to third parties. We only share information under the following circumstances:
- With Consent: Patient details are shared with the specific doctors or clinics only when a patient submits an inquiry form.
- Service Providers: We may share data with trusted third-party providers who assist us in operating our website and processing payments.
- Legal Requirements: We may disclose information if required by law or to protect our legal rights and the safety of our users.
4. Data Security
We implement appropriate technical and organisational measures to safeguard your information against unauthorised access or disclosure. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
- Access and Correction: You have the right to request access to the personal information we hold about you or to request corrections to inaccurate data.
- Data Deletion: Patients may request the removal of their contact form submissions. Doctors and clinics may request profile deactivation upon the conclusion of their subscription period.
- Cookies: You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website contains links to external websites, including clinic websites and third-party resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us through the official contact form on our website: https://specialistsphere.com/